Residential Starter
Starter Support Rates:
Remote: $21.25/15 min
Onsite: $25.50/15 min
Access to Village Helpdesk Portal
Exclusive Member Rates & Deals
FREE Home Tech Wellness Check
Basic Task Management Tools
Home Office Setup Assistance
Business Pro
Pro Support Rates:
Remote: $16.25/15 min
Onsite: $20.25/15 min
Access to Village Helpdesk Portal
Exclusive Member Rates & Deals
FREE Priority IT Wellness Check
Advanced Task Management Tools
Priority Scheduling
Customized AI Chatbot (Add-on: $1,500 setup fee)
Advanced IT Systems Management
Task Automation Support
Business Essentials
Essentials Support Rates:
Remote: $18.75/15 min
Onsite: $23.50/15 min
Access to Village Helpdesk Portal
Exclusive Member Rates & Deals
FREE Office IT Wellness Check
Office Network Setup Assistance
Standard Task Management Tools
Employee Tech Training
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Determine Your Needs and Select a Plan
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Meet Your Agent for a Wellness Check
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Leverage Ongoing Support
Our Village Is Built On Trust
At Village Helpdesk, we're more than just IT support – we're your dedicated partner in keeping your business running smoothly. Our personalized approach ensures that each client receives tailored solutions to meet their unique needs, whether it's technical support, operational assistance, or digital innovation. But don't just take our word for it—hear from our clients who have experienced the Village difference firsthand.
I highly recommend Village Helpdesk. Zach has a deep knowledge on customer experience and always trying to help and to propose new idea. He can help you on any IT related issues.
Sarah Martineau Founder / CEO
I would recommend to anyone seeking IT assistance or advisement. Zach is very passionate about the business and is willing to take the extra steps to help his customers. His professionalism and great attitude sets him apart from others that I have worked with. He has helped me countless times. I always appreciate speaking with him!
Antonio De JesusTempur-Pedic Store Manager
IT support is the beginning of what Village Helpdesk does. They have an incredible focus on the customer experience. Zach and his team are accessible and provided creative solutions for my business. Will always recommend !
Luis VegaFounder / Owner / Operator
If you are looking for the best… Well, look no further! Zach and his team are the only people I trust to work on any of my IT related issues. If you are reading this, that means you care what people think. I am here to tell you, I THINK you will be very pleased working with the Village Helpdesk.
Spencer ScottOwnder / Founder / President
Village Helpdesk has been a game-changer for our organization. Their IT services have helped us streamline our operations, making it easier to focus on our mission. The team is professional, responsive, and always ready to go above and beyond to resolve any issues we face. Knowing we have their support gives us peace of mind and allows us to serve our community more effectively. I highly recommend Village Helpdesk to any organization in need of reliable and personalized IT support.
Jessica RiveraOperations Manager
Recently had Village Helpdesk equip my sales teams at Chara Tea with Ipads and software. Wow, just wow. They spent a ton of time making sure my entire team was ready to hit the road. They are extremely focused on advising you on technology that increases revenue. Real business people
John HermanCOO / Integrator
Got Questions? We've Got Answers!
Got Questions About Paying for Your Tech Support? Here's the Deal:
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How do I choose the right plan for me?
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What payment methods do you accept?
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Can I use $VillageCoin ($VC) to pay for services?
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How can I participate in the $VC private sales?
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What happens after I make a payment?
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What does "Exclusive Member Rates & Deals" include?
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How can I participate in the $VC private sales?
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Are there setup fees for additional services like the Customized AI Chatbot?
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What is included in the "FREE IT Wellness Check"?
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How is Village Helpdesk supporting the $VillageCoin ecosystem?
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Why should I consider using blockchain for payments?
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What if I need support beyond my current plan's offerings?
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Can I change or cancel my membership?
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How can I contact support for help?
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How secure are my transactions when using blockchain payment methods?
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I'm new to cryptocurrency; how do I navigate this?
Streamlined Support, Local Agents
Real people, real tech expertise. Village Helpdesk’s team offers unparalleled tech support and virtual assistance, tailored for your company’s unique needs.