General Terms and Conditions
Last Updated: October 6, 2025
Welcome to Village Helpdesk. These Terms and Conditions ("Terms") govern your access to and use of our website, including all content and services offered, and our text messaging services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.
1. Use of Our Services
- Eligibility: You must be at least 18 years of age to use our Services. By agreeing to these Terms, you represent and warrant that you are at least 18 years old.
- Lawful Use: You agree to use the Services for lawful purposes only and in compliance with all applicable local, state, national, and international laws and regulations.
- Modification of Services: We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice to you.
2. Intellectual Property Rights
All content included in or made available through our Services—such as text, graphics, logos, images, software, and video clips—is the property of Village Helpdesk or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any of our content without our express prior written permission.
3. Privacy
Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using our Services, you consent to the data practices described in our Privacy Policy. We do not sell or share your personal information with third parties for their marketing purposes.
4. Disclaimer of Warranties
The Services and all information provided are on an "as is" and "as available" basis. Village Helpdesk makes no warranties, express or implied, regarding the accuracy, completeness, reliability, or suitability of the information. Your use of the Services and reliance on any information is solely at your own risk.
5. Third-Party Links
Our Services may contain links to third-party websites or services that are not owned or controlled by Village Helpdesk. We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to be aware when you leave our website and to read the terms and privacy policies of any other site you visit.
6. Limitation of Liability
To the fullest extent permitted by applicable law, Village Helpdesk shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, resulting from (a) your use of or inability to use the Services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein.
7. Indemnification
You agree to indemnify, defend, and hold harmless Village Helpdesk, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.
8. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Palm Beach County, Florida, to resolve any legal matter arising from these Terms.
9. Changes to These Terms
We reserve the right to amend these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us at: support@villagehelpdesk.com